Welcome
Customer messages
Per day
Show as a table
| Day | Messages | AI replies | Website chats | Passed to team |
|---|
Today
- Customer messages0
- Website chats0
- Passed to your team0
Highlights
Setup
Channels
Where customers reach your assistant.
Recent activity
Changes to your shop.
Your shop
Your assistant answers from this. Write it the way you'd explain it to a new staff member.
Products
Save your spreadsheet as CSV. The first row names the columns: name and price are required; stock, url, image, description, tags are optional. Uploading replaces your current list.
If your shop has its own product API. We test it before saving; the key is stored encrypted and never shown again.
Not ready yet? Try your assistant with a few sample products first.
What your assistant sees
A sample of your products.
Try it
This is exactly what your customers see. Chat with it like a customer would.
Things to try
Tap one, then type it in the chat.
Asking for a person sends the chat to your inbox.
Add to your website
Two small steps and a chat button appears on your site.
1Copy this line
Paste it just before </body> on your pages. Change the button colour with data-color="#16a34a".
Optional. Answer customers on your WhatsApp Business number too.
Order updates
Let your shop tell customers “shipped” and “delivered” in the chat. Generate a secret and give it to whoever runs your shop's website.
Team
Staff answer the chats your assistant passes on, from the inbox.
People
| Name | Role |
|---|
Learned answers
When your team answers a customer, it shows up here. Keep the answers that are true for everyone, and your assistant will give them too.
Usage
Last 30 days
Show as a table
| Day | Messages | AI replies | Website chats | Handoffs |
|---|
Activity
Every change made to your shop.
| When | Who | What |
|---|